5

Highly recommend. I have always been very satisfied with the quality of the work I've had done. They explain everything they feel should be done and an estimate of the cost, usually really close to actual. If it's going to be a significant amount more they call for an OK. When the work has been done there's a printout of what was done, often including before and after pictures. The waiting area is always very nice (including coffee) and the technicians who do the work are neat and clean.

5

Excellent. Excellent work and you can't ask for a better customer service experience.

5

Northwoods Auto Techs team is professional and very thorough with their attention to detail and explanations. I'm pleased to partner with them to maximize the longevity of my vehicle. I also appreciate that they loan me a car to drive while they're working on mine. It's a treat doing business with them.

5

Honest. They are very honest and explain everything and their service is wonderful

5

Real deal. Don’t wait.. call and make an appointment. These people are the real deal. Will have all my auto and truck needs done here !

5

Couldn't be happier. Repairs done on time and below estimate.

5

Great care and service. Very dedicated and expert service.

1

Received a quote for just over $1,000 to replace a water pump and idler bearing. Bought the parts myself for about $200 and fixed it in a couple hours in my driveway while showing my son what I was doing throughout the process. A good mechanic is worth the money. Few mechanics are worth $400/hr. On the bright side, I only had to pay $100 for an estimate and mis-diagnosis.

I am glad you where able to fix this yourself. I had to do some digging into this as this was a quote we did for you 8 months ago, At that time we quoted you a new water pump, belts, and belt tensioner. We also recommended and quoted a thermostat as this appeared original and we had the cooling system drained. I am not sure what parts you replaced when you performed the repairs yourself. Also please keep in mind that part stores sell different grades of parts and sell parts less expensive than what we would sell that same part for. We need to have a fair markup on parts because of the liability and warranty we offer with any parts we install. This is with all repair shops. As far as misdiagnosing your vehicle, we diagnosed the reason your belt came off in February was the fact that you had a bad tensioner as well as a bad water pump. Any of these can cause a belt to come off especially in winter driving conditions. Please feel free to contact me if you wish to discuss this further.

- Northwoods Auto Techs LLC
5

Excellent. Just a wonderful place to bring your vehicles for service. Excellent quality work.

5

Great customer service. This is a great place to get your car or truck fixed. They kept me informed, completed the work timely and checked out even more than I expected and gave me a report of a recall that needed to be completed.

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