Rhinelander Auto Repair

We bought a used FJ recently, and shortly thereafter a check engine light came on. We took it to Northwoods, because they’ve been our trusted mechanics for 8 years. We’re always impressed with the work, as well as communicating with Rachel in the office. She is as knowledgeable about the vehicles, as if one were speaking to the actual mechanic. Yup, definitely 5 stars!

Convenient, do what they say and keep an eye out for any other issues with the car. I appreciate the good service.

Above and beyond what we would expect. Great service, great people!

Always so prompt and friendly.

good, no problems

They were incredibly timely and nice on the phone

Attractive facility. Excellent communication with customer. Very professional. Would recommend.

As always, excellent and timely service. Though we had a list of service needs - from a basic oil change to a more complicated problem with our frame, the staff took the time - in addition the service tasks - to explain and offer advice. Highly recommended!

Whether routine or unexpected problems, the techs and staff have always been accurate, efficient and reasonably priced.

Exceptional customer service. Our car broke down on our way to a canoe trip planned for over a year. It was my 8 year old grandson’s birthday gift. We were 26 miles away and they worked with the tow company to get us there. Paul even stayed after closing to wait for us. He gave us the use of their courtesy car for the night and worked with car rentals to find us a car to use in the morning. Because of their help we not only got our car fixed which we picked up on the back end of our vacation, I was also able to deliver on my grandson’s birthday present. Service above and beyond.